Terms & Conditions

These terms and conditions apply to all information submitted to Mayhem Production Management at any time through any of our services (from digital or offline communications).

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Your Contract with Mayhem:

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This contract applies to all interaction with Mayhem Production Management (“Mayhem”) at any time when any person (including a prospective student of Mayhem) (“You”) engage with us to obtain and have us provide any of our services to You or someone else (from digital or offline communications), or to the extent relevant, access our website or any associated information.  A contract with Mayhem for Mayhem to provide the services listed in the relevant course will be formed when Mayhem accepts Your application in writing.  Otherwise, You accept the limits below when you access information.  Mayhem Production Management means Mayhem Production Management ApS (a company established in Denmark) with CVR no. 44335328.

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1. Training Services

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It is Your responsibility to evaluate the utility of any course provided and no warranty is given that any course is suitable or will achieve any specific outcome. Mayhem reserves the right to deny access to any course, including part-way through, in cases of disruptive or unreasonable conduct, and the decision of Mayhem will be final.

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Mayhem prohibits any kind of audio or video recording inside or around its course offerings. Only still photography is allowed. Intellectual property rights of any kind, including copyright and any moral rights (“IP”), are retained by Mayhem unless expressly stated otherwise. You must take reasonable steps to secure the IP and must not attempt to copy, transmit, sell, publicize, or commercialize it in any way.

You will not contact any trainer of Mayhem for the purpose of selling services, seeking employment, or any other commercial purpose.

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The ‘rules and regulations’ linked here forms an integral part of Your contract with Mayhem. 

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2. Payment of Services

 

You must pay all course fees and associated charges by the method(s) and in the currency set out in the booking form/payment page. It is Your responsibility to pay any transaction charges so that the net amount received is the full course fee or associated charge.

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The entire course fee must be paid in advance by the relevant due date and is non-refundable, except in the case of non-delivery of services and as required by applicable laws.

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For U.K., EU, and Canadian students: You have the right to cancel your enrolment within 14 days of purchase, in accordance with the EU Consumer Rights Directive (for EU students) and applicable Canadian and U.K. consumer laws, provided that you have not yet accessed any course content. If content has been accessed or downloaded, you are no longer entitled to cancel under this right. To cancel, you must notify Mayhem in writing within the 14-day period. Upon cancellation within the cooling-off period, Mayhem will provide a full refund.

 

For U.S. students: Refunds will be governed by applicable U.S. laws regarding consumer protection. Please refer to your state’s specific requirements for additional details. However, while those rights may be shorter, Mayhem offers the same 14 day right to cancel as applies for U.K., EU and Canadian students (above).

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For Australian students: Mayhem complies with the Australian Consumer Law (ACL). You have a right to a refund for services that are not as described, not provided with due care and skill, or not fit for purpose. Australian students are not entitled to a cooling-off under the law but Mayhem offers the same 14 day right to cancel as applies for U.K., EU and Canadian students (above).

 

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3. Pricing Disclaimer

 

All prices, products, and offers on this website are subject to change without notice, but only for courses you have not yet paid for.

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All statements of price are an offer to treat only, meaning that when you apply using the appropriate form, you offer to pay the stated prices to Mayhem in exchange for the relevant course(s). The price becomes agreed when Mayhem accepts this offer in writing or by awarding you a course booking.

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4. Cancellation/ Re-scheduling

 

Mayhem may cancel or reschedule a class for operational reasons, including but not limited to insufficient enrollments, lack of trainer availability, or technical breakdowns, along with any reasonably unavoidable circumstances.

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In case a participant will not be able to attend a class, they must send prior notice by email to their enrollment advisor at least 14 calendar days before the scheduled training. Adjustments to your enrollment will only be made at our sole discretion, consistent with applicable laws.

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5. Limitation of Liability Clause

 

Mayhem’s liability for any breach of a condition or warranty implied by law is limited, at Mayhem's option, to:

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a) In the case of products:

• The replacement of the products or the supply of equivalent products

• The repair of the products

• The payment of the cost of replacing the products or acquiring equivalent products

• The payment of the cost of having the products repaired

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b) In the case of services:

• The supply of the services again

• The payment of the cost of having the services supplied again

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Mayhem shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, opportunity, reputation, revenue, data, or use, arising out of or in connection with the products or services provided.

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Mayhem’s liability will be governed by the applicable laws of the jurisdiction where You reside, unless capable of being governed on a topic solely by the laws of the Kingdom of Denmark.

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As such, for students in the United States, Mayhem's liability is also subject to compliance with any mandatory U.S. consumer protection laws. For EU Students, this will include the EU Consumer Rights Directive and other applicable mandatory EU laws. For Canadian students, the relevant provincial consumer protection laws (where mandatory) will apply. For Australian students the Australian Consumer Law (ACL) will apply to the extent it is mandatory.

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Nothing in this clause limits or excludes any liability that cannot be limited or excluded under the applicable law, including those laws stated above.

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6. Governing Law and Jurisdiction

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To the extent allowed by applicable laws, both parties agree to bring any claims or legal actions arising out of or in connection with this contract in Mayhem’s place of incorporation, Copenhagen, Denmark. The law governing this contract will be Danish law.

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For EU-based students, claims will also be governed by EU regulations and may be brought in the jurisdiction where you reside under the EU Consumer Rights Directive, ensuring you can initiate claims in your home country.

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For U.S. Students, claims arising under this contract will be governed by U.S. Federal Law and may be brought in the jurisdiction of the student’s state of residence.

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For Canadian Students, claims arising under this contract will be subject to the jurisdiction of the province where you reside, as provided by Canadian consumer protection laws.

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For Australian Students, claims arising under this contract will be governed by Australian law and any claims will be heard in a court of competent jurisdiction in Australia.

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7. Handling of issues

Any notices, issues or concerns may be raised by email sent to info@themayhemco.com.